Who approves what your AI agent does?
A simple model for approval points: agents move fast on low-risk work and stop for a human on the rest.
From AI first to code first
Why we now use AI to write the code that does the work, instead of letting a model improvise every run. Cheaper, faster, and easy to test and audit.
What a voice agent should never say
The guardrails we put on every production voice agent before it takes its first real call.